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Privacy Web Form

Gojek understands that better customer experiences start with data privacy.

We're happy to help with any questions, comments, or requests that you may have on Gojek's Privacy Statement, our data privacy practices, or how Gojek embraces privacy and data protection laws.

Want to learn more about Gojek's approach to privacy? Visit our Privacy notice for information and resources.

With this form, you can exercise any of the following options :

  • Personal Data Access - We will provide a complete report of your personal data across our systems
  • Personal Data Correction - We will correct any error or omission in your personal data that you have found in our systems
  • Account Deletion - We will delete your account with us
  • Marketing Unsubscription - We will stop sending promotional/ marketing mail to you

Please choose the relevant option from the drop-down menus below and follow the instructions provided by hovering over the individual field.

For requests that are not related to your privacy, please refer to our Help Center.

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Notes:

  • Information requested above is for authentication purpose. Also, additional information may be requested for validation/verification purposes (as applicable), as well as for request fulfillment.
  • Request fulfillment timeline may differ from region to region as directed by the applicable laws.
  • The Requester is hereby instructed to ensure that unique identifiers are made unintelligible before duly submitting the scanned copies of authentication documents.
  • All asterisk fields are mandatory.